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Customer Service
Sales Tax
We are required by law to collect 6.25% sales tax on non-clothing items shipped within Massachusetts

Payment Options
We currently accept Visa, Mastercard and American Express

Shipping
Free USPS Priority Mail shipping is offered on all orders of $100.00 or more.

Unless noted, all orders ship from our store within 48 hours. Typical delivery time is two days for most locations, Monday thru Saturday (no USPS deliveries on Sunday and Holidays).

For orders less than $100.00, there is a shipping and handling charge of $6.95 for USPS Priority Mail.

Express shipping is available for an additional charge. Please call the store directly by 12 noon Eastern Standard Time (EST) to ensure shipment that day. Shipping rates and item availability will be communicated at that time. Please note express shipping is not available for special orders, personalized items or items shipped directly from the manufacturer.

If an item should be unavailable for immediate delivery, we will contact you via email.

Return Policy
We are happy to accommodate returns and exchanges on full-priced merchandise within 15 days from receipt of merchandise.

All merchandise must be accompanied with a sales receipt and be in original condition.

Sale merchandise is not returnable.

Special orders and personalized/monogrammed items are non-returnable.

 

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The Children's Shop, 515 Main Street, Chatham, MA 02633 | 1-888-945-0234
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